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Location Levels & Hierarchy – Structure and Manage Your Sites

Create a multi-level location structure and manage all your company’s physical or operational sites to organize audits, users, and reports.

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Written by Inanc Onur
Updated over 2 months ago

✅ Read Before Defining Your Locations:

Audit Now lets you define custom location levels (like Region, Branch, Store) and then create real-world locations within that structure. This hierarchy powers key features like user permissions, audit assignments, and analytics filtering — and ensures your platform mirrors your business layout.


Step 1: Define Your Location Levels

The Level Management page lets you set up the tiers of your location hierarchy — from broadest (e.g. Country) to most specific (e.g. Store).

How to Add Location Levels:

  1. Go to Settings > Location

  2. Click Level Management button

  3. Click “Add Same Level” or “Add Child Level”

  4. Enter a level name (e.g. Region, Site, Zone)

You can rename levels anytime. This won’t delete existing locations but may affect hierarchy structure.


Step 2: Add and Manage Locations

After defining levels, go back to the Manage Locations page to start populating your organization’s actual locations.

How to Add a Location:

  1. Go to Settings > Location

  2. Click on an empty location field and fill in:

    • Name (e.g. Chicago Branch)

    • Level (choose from your defined levels)

  3. Click “Add Same Level” or “Add Child Level” to add more locations

Locations will now appear in a nested list based on your defined structure.


Why Location Setup Matters

Feature

Benefit

Role-based access

Assign users to specific locations so they only see relevant audits

Targeted scheduling

Plan audits for each location level (e.g. quarterly HQ audits, weekly store checks)

Powerful reporting

Filter insights by Region, Store, etc. to identify trends and risks faster


Best Practices

  • Keep levels simple: Use 3–4 levels max (e.g. Country > City > Site)

  • Consistent naming: Stick to standard formats (e.g. “NYC – Retail 1”, not “retail 01”)

  • Clean up regularly: Archive or delete old locations to reduce clutter


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