What Makes a Task "Overdue"?
Audit tasks in Audit Now are considered overdue when they are not completed within the assigned due date window.
A task is flagged as overdue if:
The current date is later than the task’s Due Date (for incomplete tasks)
The completion date is later than the task’s Due Date (for complete tasks)
This condition is valid for tasks in any of the following statuses:
Scheduled
In Progress
Ready to Start
Completed (if completed late)
Cancelled
Paused
❗ Overdue is not a status, but a condition applied to tasks based on timing.
How to Identify Overdue Tasks
Web and Mobile Application
Overdue tasks are visually highlighted with:
A yellow tag
A clock icon in the bottom right corner of the status tag
This applies even if the status is "Completed", "Cancelled", "Paused", or "Scheduled".
The yellow color overrides status-based colors to emphasize overdue state.
Visual Examples:
Status | Overdue Indication |
Completed (Late) | |
Scheduled (Unstarted past due date) | |
In Progress (Past due) | |
Cancelled (Late) |
Best Practices
Use shorter Time Windows to reduce likelihood of overdue audits
Assign tasks to user groups with clear responsibilities
Monitor overdue audits weekly via Manage Tasks
Consider task rescheduling or reassignment when overdue volume grows
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