Home Checklists I Cannot Create a Checklist with AI: What to Check

I Cannot Create a Checklist with AI: What to Check

Last updated on Oct 15, 2026

If you cannot create a checklist with AI or from a PDF, first check the points below. If the problem continues, write to the support team.

If Create Using AI Does Not Work

The wizard has four steps: Industry, Workplace, Standard, and Target. In each step you can click one of the suggestions or type your own answer.

  1. Make sure you fill in the field in every step. The Continue button stays disabled (gray) while the field is empty
  2. On the last step, type an answer to the question about what you are auditing. The button that creates the checklist stays disabled until you enter an answer
  3. After you click the button, wait without closing the page

If Convert PDF to Checklist Does Not Work

  1. Make sure you use a PDF file. You can upload up to 3 PDF files, and each file must not exceed 10MB
  2. After you select the file, click Upload. The button is disabled until a file is selected
  3. The conversion is processed in the background. You will be notified by email when your checklist is ready. Make sure PDF upload notifications are enabled in your notification settings
  4. For the best results, upload PDFs with clear sections and questions

For details, see Import Your SOP Document or PDF Checklist and Use AI to Generate a Tailored Checklist.

If the Problem Continues: What to Send to the Support Team

Write to the support team with:

  • Which way you used: Create using AI or Convert PDF to Checklist
  • What you typed as answers in the wizard, or the PDF file's name, size, and page count
  • The error message you see, and a screenshot if possible
  • When the problem happened

With this information, the team can look into the problem faster.

Frequently Asked Questions

How long does AI take to prepare a checklist? This article does not give a time. The PDF conversion is processed in the background and you are told by email when it is ready.

What else can I do? To find a ready-made template, use Choose from templates. To build one from scratch, use Create a checklist manually.

Best Practices

  • In the wizard, write your industry, standard, and what you audit clearly
  • Use readable headings and numbered questions in your PDFs

Next steps

Learn the other ways to create a checklist.

Next article: Use AI to Generate a Tailored Checklist →