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Managing Your Notification Preferences

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Written by Inanc Onur
Updated over 2 months ago

Overview

Audit Now's notification preferences give you complete control over how you receive important updates about audits, actions, and checklists. You can customize Push (mobile) and Email notifications independently for each notification type, ensuring you stay informed without being overwhelmed.

Accessing Notification Preferences

  • Navigate to My Profile > Preferences tab

  • Find Notification Preferences section and click Edit

Notification Categories Explained

Scheduled Inspection Reminders

Stay on top of scheduled audits with automatic reminders:

Notification Type

When It's Sent

Purpose

Due date approaching

Shortly before the audit is due

Prevent missing deadlines

Start date approaching

Before the audit becomes available

Prepare for upcoming audits

Due date passed

When audit is overdue

Track incomplete audits

Pro Tip: Keep Push notifications enabled for field workers so they receive instant mobile alerts.


Actions

Track assigned tasks and corrective actions:

Notification Type

When It's Sent

Purpose

An action was assigned to you

When you receive a new task or it's reassigned

Start working on assigned tasks

New comment added to action

When team members add comments to your actions

Stay updated on collaboration

Action status changed

When task status updates (Open → In Progress → Closed)

Track action progress

Due date approaching

1 day before the action is due

Complete actions on time

Due date passed

1 day after the due date

Resolve overdue actions

Important: Overdue action reminders only trigger for actions in the "Open" status category. Once moved to "Closed" category, reminders stop automatically.


Checklists

Stay informed about checklist access and AI-generated templates:

Notification Type

When It's Sent

Purpose

You have access to a new checklist

When a new checklist is assigned to you

Begin using new checklists

Checklist template generation complete

When AI finishes creating your custom checklist

Review and use AI-generated templates


Audits

Track audit completion and critical findings:

Notification Type

When It's Sent

Purpose

Audit completed

When an audit you're linked to is submitted

Review completed audit results

Critical failure

When a critical-level issue is detected during audit

Address urgent safety/compliance issues


Notification Channels

Push Notifications

  • Instant alerts on mobile app

  • Appears in device notification tray

  • Perfect for field workers

  • Enables quick access to take action

Best For: Urgent actions, overdue tasks, and critical failures

Email Notifications

  • Detailed information in professional format

  • Sent to your registered email address

  • Great for record-keeping and documentation

  • Includes direct links to access the platform

Best For: Weekly summaries and situations requiring documentation

Configuring Your Notification Preferences

Basic Setup

  1. Click the Edit button in Notification Preferences

  2. Use the toggle switches for each notification type:

    • Push: Blue = On, Gray = Off

    • Email: Blue = On, Gray = Off

  3. Changes save automatically

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